- The person weaving the web.
- How interfaces earn — and lose — trust at scale, starting with AI that nobody notices.
- Dashboards, usage visibility, and the design work of making complex test infrastructure legible at a glance.
- Onboarding, aha moments, and choice architecture — how products earn adoption before attention runs out.
- AI features people actually adopt — authoring, prediction, and agents designed as experiences, not demos.
- About The person weaving the web.
- Designing for trust How interfaces earn — and lose — trust at scale, starting with AI that nobody notices.
- Seeing systems Dashboards, usage visibility, and the design work of making complex test infrastructure legible at a glance.
- The first five minutes Onboarding, aha moments, and choice architecture — how products earn adoption before attention runs out.
- Designing with AI AI features people actually adopt — authoring, prediction, and agents designed as experiences, not demos.